CyberArk has recently announced the appointment of Eduarda Camacho as chief operating officer (COO). Ms. Camacho brings more than 25 years of global senior leadership experience at SaaS and enterprise software companies with a primary focus on creating value through best-in-class customer experiences. As COO, Camacho will lead CyberArk’s go-to-market strategy and field execution. This includes executive leadership over the entire customer journey including sales, channel and customer success teams worldwide.
Camacho most recently served as chief customer officer (CCO) and senior vice president of customer success at BMC Software. At BMC, she led the company’s global customer success, customer value realization, professional services and customer support teams and was responsible for driving its customer value creation and customer experience strategy.
“CyberArk has an unprecedented opportunity to accelerate growth and further solidify our identity security leadership position. It’s critical that we execute at scale, while keeping the customer experience and our security-first approach to protecting all identities at the center of everything we do,” said Matt Cohen, CEO, CyberArk. “With Eduarda’s global strategic and operational expertise, she will drive deep alignment across the customer journey, where every touch point delivers an exceptional experience and our strong partner ecosystem speeds time-to-value.”
Prior to BMC, Camacho served as executive vice president and CCO at PTC. She had an accomplished tenure at PTC leading customer success and professional services teams in addition to holding numerous executive leadership positions such as worldwide partner services and channel roles across EMEA, Asia-Pacific and Japan.
“I was drawn to CyberArk because of its reputation in the market and the strength of the innovative CyberArk Identity Security Platform, which is built to compound customer value and fuel business growth,” said Camacho. “I am proud to be joining this dynamic global organization that has a clearly defined mission to protect its customers from cyberthreats and is distinguished by its culture and incredible leadership team.”
