ESET has been recognized as a Customers’ Choice in the 2026 Gartner Peer Insights Voice of the Customer report for Endpoint Protection Platforms. Out of 18 evaluated vendors, ESET is among only five to earn this distinction, based on its strong performance in both User Interest and Adoption (x-axis) and Overall Experience (y-axis).
According to the report, 99% of Gartner Peer Insights reviews received for ESET indicated either a 5-star (78%) or 4-star (21%) rating. Overall, our customers have given us a rating of 4.8 out of 5, with 96% stating they would recommend our product. ESET’s Support Experience received particularly high praise, earning 4.8 out of 5, with customers also commending the company’s Product Capabilities, Sales Experience, and Deployment Experience
“Being recognized as a Customers’ Choice by Gartner Peer Insights is highly important to us because it comes directly from organizations and IT professionals who rely on our technologies every day,” said Zuzana Legáthová, Director of Market Intelligence and Analyst Relations at ESET. “Our customers’ trust is at the core of everything we do. Their feedback validates our commitment to delivering a Prevention-First, AI-driven cybersecurity platform that not only strengthens security posture but also drives measurable business impact, helping organizations operate with confidence and resilience in an increasingly complex threat landscape.”
The “Voice of the Customer” report aggregates peer reviews and ratings over an 18-month period ending 30 November 2025, offering valuable insights into customer experiences with leading cybersecurity vendors. ESET´s recognition is based on reviews from 134 verified end-user professionals, and we believe it reflects their direct experience operating the ESET PROTECT Platform.
ESET PROTECT is a comprehensive cybersecurity platform designed to meet the evolving needs of modern organizations. It´s our cloud-first XDR cybersecurity solution that combines AI-native next-gen prevention, detection, and proactive threat hunting to keep businesses secure. Built on decades of expertise and continuous innovation, it delivers a Prevention-First approach to security, integrating advanced technologies and security services into a single, scalable solution.
