Sangfor Technologies has been recognized as a Strong Performer in the latest Gartner Peer Insights Voice of the Customer for Network Detection and Response report.
The company said, “We received an impressive overall rating of 4.9 out of 5 on Gartner Peer Insights™ from 35 overall responses, reflecting exceptionally positive feedback from users of our Network Detection and Response solution, Athena NDR. Notably, 97% of customers indicated a “Willingness to Recommend” the product, which we see as a strong testament to Sangfor’s commitment to customer success and satisfaction.”
Key performance highlights include:
- Overall Rating: 4.9
- Product Capabilities: 4.8
- Sales Experience: 4.8
- Deployment Experience: 4.8
- Support Experience: 4.9
The Gartner Peer Insights Voice of the Customer (VoC) report aggregates and analyzes verified peer reviews to provide actionable insights for technology decision-makers. As Gartner explains, “‘Voice of the Customer’ is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process.”
According to the research: “Voice of the Customer includes vendors with products aligned to the market that have 20 or more eligible published during the 18-month consideration period ending 31 August 2025”, providing the latest peer-driven perspective on real-world product performance and user experience.
